Last Updated: November 19, 2025
Primary Security Contact
security@aurium.ai
For all security-related inquiries, please contact our security team at the email above.
Security Team
| Role | Name | Scope | |
|---|---|---|---|
| Primary Security Contact | Ronak Shah | ronak@aurium.ai | All security matters, incident response |
| Technical Security Lead | Christopher Cha | christopher@aurium.ai | Technical incidents, vulnerability remediation |
Reporting Security Issues
Vulnerability Reports
If you believe you've found a security vulnerability in Aurium, please report it to:
Email: security@aurium.ai
Include:
- Description of the vulnerability
- Steps to reproduce
- Potential impact
- Any supporting evidence (screenshots, logs)
We aim to respond to security reports within 48 hours.
Security Incidents
If you believe your account or data has been compromised:
- Email security@aurium.ai immediately
- Include your account email and description of the issue
- We will respond within 24 hours
Response Times
| Request Type | Response Time |
|---|---|
| Security incidents | < 24 hours |
| Vulnerability reports | < 48 hours |
| Security questionnaires | 3-5 business days |
| DPA/security documentation | 1-2 business days |
Company Information
Rad Blue, Inc.
128 Sunset Blvd #1186
New Castle, DE 19720
United States
Links
- Website: https://aurium.ai
- Product Terms: https://app.aurium.ai/terms
- Privacy Policy: https://app.aurium.ai/terms/privacy
Other Contacts
| Purpose | |
|---|---|
| General support | support@aurium.ai |
| Privacy inquiries | privacy@aurium.ai |
Legal
- Governing Law: State of California, USA
- Company Type: Delaware C-Corporation
Emergency Contact
For emergency security issues, please email security@aurium.ai with "URGENT" in the subject line.